Mott & Gido FAQ — Your Questions Answered
1. What is a reborn doll?
A reborn doll is a lifelike, hand-crafted doll made from vinyl or silicone, designed to closely resemble a real baby. Artists use specialist paints, rooting needles, and materials to create realistic skin tones, hair, and features. Reborn dolls are cherished by collectors and artists worldwide for their artistry and detail.
2. What does Mott & Gido sell?
Mott & Gido Ltd is a UK-based supplier of premium reborn doll kits, artist-grade paints, specialist tools, and exclusive collectibles like Charlie Bears. Our range includes soft vinyl and silicone kits, heat-set and air-dry paints, SilcPro® silicone pigments, rooting needles, glues, and accessories tailored for reborn artists of all levels.
​
3. Where is Mott & Gido located?
We are proudly based in rural Wales, United Kingdom, serving the UK reborn artist community with authentic, high-quality supplies and personalised service.
4. Where can I buy reborn doll kits in the UK?
Mott & Gido offers a wide selection of genuine reborn doll kits suitable for beginners and professionals. Shop online with us for trusted brands and exclusive products.
5. Where can I buy artist-grade paints for reborn dolls?
We stock a variety of artist-grade paints, including heat-set paints and SilcPro® silicone pigments, designed for lifelike results on vinyl and silicone dolls. Browse our online store to find the perfect paints for your project.
6. What is SilcPro®?
SilcPro® is our registered range of professional silicone pigments and matting powders, specially developed for reborn doll artists. These products deliver natural, matte finishes that significantly enhance the realism of silicone dolls. Proudly manufactured in the UK, SilcPro® offers premium quality at the most competitive prices available in the market. This local production allows us to keep costs low and make SilcPro® accessible to both hobbyists and professional reborn artists alike.
7. How can I contact Mott & Gido?
You can reach us via email at mottandgido1@gmail.com, or through the contact form on our website. We aim to respond within 24 hours during business days.
​
8. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
​
9. How long does delivery take from Mott & Gido?
Most orders are dispatched within 1–3 working days. Delivery times depend on your location and chosen shipping method.
​
10. Can beginners make reborn dolls?
Absolutely! We offer beginner-friendly kits, paints, and tutorials to help new artists start their reborn journey with confidence.
11. What tools do I need to start reborning?
Basic tools include a reborn doll kit, artist paints, brushes, rooting needles, glue, and filling materials. We stock all these essentials in our online store.
​
12. Are your reborn kits authentic?
Yes, all our kits are genuine and sourced directly from trusted manufacturers. We do not sell counterfeit or imitation products.
13. What is your returns policy?
We offer a 14-day cooling-off period for returns. Customers are responsible for return postage unless the item is faulty or damaged.
​
14. Do you offer discounts or loyalty programs?
Yes, we have a customer loyalty program and occasional promotions. Sign up for our newsletter to stay updated.