Contact Mott & Gido
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We’re always happy to help with genuine product and order enquiries.
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Business hours
Monday–Friday: 8.30am–6.00pm
Saturday: 9.00am–12 noon
Closed Saturday afternoon and Sunday
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We usually reply within 1–2 working days (Monday–Friday, excluding bank holidays).
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Order enquiries
Please email us from the exact email address used for your order and include your order number. This helps us find your order quickly and protect your privacy.
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Identifying your order
Facebook comments, multiple usernames, nursery or business names, and messages from unrelated email addresses may not identify you or link to your order. Please use the email address above for a reliable response.
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Communication standards
We are always happy to help with genuine enquiries and will treat customers with courtesy and respect. We expect the same in return. Mott & Gido will not tolerate bullying, abusive or threatening communications, harassment, or deliberate attempts to damage or publicly misrepresent our business. Where this occurs, we may end the correspondence, restrict future contact or refuse further service.
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Company details
Mott & Gido Ltd
Company no. 15076759
VAT no. 447147288