Angela Pennock
12 Meh 2025
Our Unwavering Commitment to Excellence
At Mott & Gido Ltd, quality isn't just a marketing term – it's the foundation of everything we do. When you choose us, you're choosing a supplier who puts your artistic success above quick profits.
Premium Products, Always
We stock only branded premium products that meet UK and USA standards. No counterfeits, no compromises, no exceptions. Every paint, kit, and supply in our collection has been carefully selected for its consistent quality and reliable performance.
UK Stockist for Premium Brands: We are proud to be an official UK stockist for Windsor & Newton, Liquitex, and Conte professional art supplies – bringing world-renowned quality directly to UK reborn artists.
What This Means for You:
Consistent results across every batch and order
Reliable performance you can count on for your most important projects
Professional-grade materials that match your artistic standards
Access to premium brands through authorized UK distribution
No nasty surprises – what you order is exactly what you receive
Authentic Supplier Relationships, Genuine Products
We work directly with master sculptors and premium suppliers because authentic relationships create authentic products. Our supplier relationships with renowned artists and established brands like Will'Beth and Sarah Louise, plus our partnerships with Irresistables USA and City of Reborn Angels Australia, aren't just business arrangements – they're collaborations built on mutual respect and shared commitment to excellence.
Our Promise: Every product we sell is genuine, sourced directly from authorized suppliers and artists.
Quality Control Standards
Every product meets our exacting standards:
Premium paint lines with consistent formulation
Genuine kits from verified sculptors
Professional-grade tools and supplies from trusted suppliers like Windsor & Newton, Liquitex, and Conte
Irresistables Heat Set Paints from our USA partners – our best-selling premium paint line
Rigorous quality checks before shipping
Our Irresistables Heat Set Paints exemplify our commitment – they're not just popular by accident, but because they deliver the consistent quality and reliable performance that serious artists demand, backed by our partnership with Irresistables USA.
Global Network, Local Service
Through our partnerships with Irresistables USA and City of Reborn Angels Australia, we bring you the best of international reborn artistry while maintaining the personal service and reliability you expect from a UK supplier.
International Shipping: We ship to UK, Ireland, all Europe, Canada, Australia, and New Zealand, bringing premium supplies to reborn artists worldwide.
Ethical Business Practices
We Honor Our Commitments:
Fair Pricing - transparent costs that honor both the artist's craft and your investment, without the games of hidden fees that undermine trust in our industry
Suppliers paid promptly – ensuring reliable supply chains for you
Customer service that actually serves – 24/7 support with 1-hour average response time
Transparency in everything – from pricing to product sourcing
We Support the Community:
Fair compensation for artists and suppliers
Investment in educational content and artist development
Building bridges, not burning them
Fostering a positive, supportive reborn artist community
Service Excellence
Customer Support That Cares:
24/7 availability through our AI support system
Expert guidance from people who understand reborn artistry
Prompt resolution – we solve problems, not create them
Loyalty program that rewards your continued trust
Reliable Fulfillment:
Accurate order processing via Royal Mail and EVRI
Secure packaging for safe delivery
Transparent shipping timelines
Hassle-free returns for any quality issues
Our Long-Term Vision
We're not chasing quick profits or playing pricing games. We're building something sustainable:
For Artists: A reliable supplier you can trust with your most important projects For the Industry: Setting standards that elevate reborn artistry For the Future: A business that will be here for your next project, and the one after that
The Bottom Line
Your reborn dolls represent hours of meticulous work, artistic vision, and emotional investment. They deserve materials and service that honor that commitment.
When competitors cut corners, we maintain standards. When others play pricing games, we focus on value. When the industry faces challenges, we provide stability.
This is our promise to you: Quality over quick profits, every single time.
Ready to experience the Mott & Gido difference? Every order is backed by our unwavering commitment to quality and service excellence.